Private Policy

 Privacy Policy – LumenDistrict

This Privacy Policy describes how lumendistrict.com (the “Site,” “we,” or “LumenDistrict”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 Collecting Personal Information

When you visit the Site, we collect certain information about your device, how you interact with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.

“Personal Information” refers to any data that can be used to uniquely identify an individual, including the categories described below:

Device Information

• Examples: Web browser version, IP address, time zone, cookie information, pages/products viewed, search terms, Site interactions
• Purpose: To load the Site accurately and to perform analytics on Site usage
• Source: Automatically collected via cookies, log files, web beacons, tags, or pixels
• Disclosure: Shared with Shopify

 Order Information

• Examples: Name, billing and shipping address, payment details, email address, phone number
• Purpose: To fulfill orders, process payments, arrange for shipping, send invoices, prevent fraud, and (if opted in) send marketing communications
• Source: Collected directly from you
• Disclosure: Shared with Shopify

 Customer Support Information

• Examples: Any additional information you provide when contacting support
• Purpose: To offer effective customer support
• Source: Collected directly from you

 Minors

The Site is not intended for individuals under the age of 15. If you believe your child has submitted Personal Information, please contact us at support@lumendistrict.com to request removal.

 Sharing Personal Information

We share your Personal Information with service providers to help deliver our services:

• Shopify powers our online store. You can learn how Shopify handles your Personal Information here: Shopify Privacy Policy
• We may share your information to comply with applicable laws and regulations (e.g., subpoenas, lawful requests)

 Behavioral Advertising

We may use your Personal Information to provide targeted advertising or marketing communications:

• Google Analytics helps us understand how customers use the Site (opt-out: Google Opt-Out)
• We may share site usage and purchase behavior with advertising partners via cookies or similar technologies (where permitted)

Opt out of targeted advertising:

• Facebook
• Google
• Bing
• DAA Opt-Out

Using Personal Information

We use your information to:

• Offer products and services for sale
• Fulfill orders and process payments
• Ship products
• Communicate updates, promotions, or offers (if opted in)

 Lawful Basis for Processing (GDPR – EEA Residents)

If you are located in the European Economic Area (EEA), we process your data based on:

• Your consent
• Fulfillment of a contract
• Legal obligations
• Protection of vital interests
• Public interest
• Our legitimate interests (provided they don’t override your rights)

Retention

We retain your order information for our records unless and until you request its deletion. See the “Your Rights” section for more information.

Automated Decision-Making

We do not engage in automated decision-making that has legal or significant effects. Shopify may use limited automated tools to help prevent fraud (e.g., IP or card blacklists).

Your Rights

GDPR – EEA Residents

You may request:

• Access to your Personal Information
• Data portability
• Correction or deletion of your Personal Information

Your data may be processed first in Ireland and then transferred to Canada or the United States. Learn more via Shopify’s GDPR resource.

CCPA – California Residents

You may request:

• Access to your Personal Information (“Right to Know”)
• Data portability
• Correction or deletion of your Personal Information

To exercise these rights or assign an authorized agent, please contact us at support@lumendistrict.com.

Cookies

Cookies are small data files placed on your device to improve your browsing experience. We use cookies for functionality, analytics, advertising, and social content purposes.

Examples of cookies we use:

🔧 Functional Cookies (Storefront Operations)

Name	Function
_ab	Used in connection with access to admin
_secure_session_id	Storefront navigation
cart, cart_sig, cart_ts	Used in connection with checkout
checkout_token	Checkout tracking
secret	Checkout security
secure_customer_sig	Customer login
storefront_digest	Customer login
_shopify_u	Customer account updates

 

📊 Reporting and Analytics

Name	Function
_tracking_consent	Tracks cookie preferences
_landing_page	Tracks landing page activity
_orig_referrer	Tracks origin of referral
_s, _shopify_s, _shopify_fs, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y	Shopify analytics

 

Cookies may be session-based (expire when you close your browser) or persistent (stored until they expire or are deleted). Persistent cookies we use typically last from 30 minutes to 2 years.

You can manage cookies through your browser settings. Learn more at AllAboutCookies.org.

Note: Blocking cookies may affect your ability to use certain features of the Site.

Do Not Track

We currently do not respond to “Do Not Track” signals due to the lack of industry-wide standards.

What Do We Do With Your Information?

When you purchase from LumenDistrict, we collect your name, address, email, and IP address to:

• Process your order
• Prevent fraud
• Improve site performance

If you opt in, we may send email or SMS updates, product announcements, and checkout reminders.

Changes to This Policy

We may update this policy occasionally to reflect operational, legal, or regulatory changes. We recommend reviewing this policy regularly.

Contact Us

Business Name: LumenDistrict

Business Address: 536 N Pearl St, APT 3 Albany NY 12204

Email: support@lumendistrict.com

Phone: 1-838-217-7019

Business Hours: Monday–Saturday, 8:00 AM – 8:00 PM (EST)

SMS Privacy Disclosure

By consenting to LumenDistrict SMS marketing at checkout or via opt-in tools, you agree to receive:

• Order notifications
• Abandoned cart reminders
• Promotions and sales
• Requests for reviews

You may opt out at any time by replying STOP or using the unsubscribe link in any message.

• Message and data rates may apply
• Message frequency varies
• For help, reply HELP or contact support@lumendistrict.com

Disclaimer: LumenDistrict is not liable for:

• Delayed or failed message delivery
• Messages sent to outdated numbers or shortcodes
• Opt-out requests using unsupported phrases

To the extent permitted by law, you agree that we are not responsible for any failed or misdirected messages or reliance on message content.